Our Team


Melanie Kinser, PhD.

Melanie works with leaders, teams and organizations to design sustainable culture change initiatives. As a leadership coach she's been trained and applies targeted approaches including Lego's Serious Play to facilitate strategic alignment sessions.

Melanie customizes programs to focus on brain-based leadership leveraging cognitive psychology. Her leadership courses are grounded in neuroscience, yet presented with plain language to keep it practical and relevant.


American Psychological Association Division Board

Colorado School of Mines Course

Work with Lego Serious Play


Pete Kinser

Pete works with leaders, teams, and organizations which have a specific focus on – and care for – Customer Experience, User Experience, and Experience Design .

Pete partners with leadership in developing values-based strategies to become customer-centric and experience-focused. 

Additional Reading

A Sustainable Approach to Digital Change

Implementing Customer Experience as an Organizational Value

Succeeding as a New Leader in Customer Experience